Terms of booking

By booking with Sol Space you agree to the following.

Bookings

Each ticket is for one named attendee. Please arrive a few minutes early — classes start on time. Late arrivals are welcome but must warm up on their own before joining.

Health & safety

Listen to your body and follow your health professional's advice. Your health always comes first — don't push through pain. Please let us know about injuries before class.

Filming

Phones are put away during the teaching portion of class. Dedicated filming time is built into every class, and everyone is filmed by someone else in the room. If you post a class video, make sure you're the only person visible — if anyone else can be seen, check they're comfortable with it being posted first.

Cancellations

See our cancellation policy.

Payments

Payments are processed securely by Stripe. Prices are in New Zealand dollars.

Store credit

Membership and new pack credit can be used on eligible weekly classes. Existing previous-website credit keeps its original value and terms, with no new expiry or membership cap. Gift, referral and refund credit is outside membership caps. Your account shows one available NZD total with its sources and pack expiry dates.

Membership credit and plan changes

All prices are NZD. One Class Membership is $20 per week with up to $28 credit and a $112 unused-membership-credit cap. Two Class Membership is $44 per week with up to $56 credit and a $224 cap. The limited Two Class Launch Rate is $40 per week for the same credit and cap. Unlimited remains $55 per week for eligible class coverage, with no weekly credit grant.

Current-plan and carried-over membership credit count together against the active plan cap. Top-ups may be partial or $0; the full weekly payment continues. A downgrade preserves any earned balance above the lower cap and adds no fresh credit until there is room. Upgrades and downgrades take effect at the next normal weekly renewal once confirmed, with no midweek adjustment or separate cancellation notice. Ending a membership remains subject to the cancellation notice stated above.

The first eight people earn permanent Launch Rate eligibility on their first successful $40 payment, including existing members upgrading. Eligibility remains on return and places are not recycled. Sol Originals is separate recognition only, based on a paid, active membership at 00:00 on 1 November 2026 in New Zealand (a requested cancellation still within paid access counts); it does not grant launch pricing or other financial benefits.

Spending and pack expiry

Credit is normally used from the current membership plan first, then carried-over membership credit, then packs by earliest expiry, then protected previous-website credit. You can choose to use pack credit first in your bag.

New packs expire six calendar months after purchase. Book by the stated expiry date; the class may take place later. On-time customer cancellation returns pack credit with its original expiry. If the studio cancels, only the pack amount used for that booking is returned with the later of its original expiry or 30 days after cancellation; unused pack credit is not extended. The eight-class pack is no longer offered for new purchase, while all already-bought entitlements remain protected.